Terms and Conditions
Effective Date: 08/07/2024
Welcome to Aussie Chill Out Tubs! These Terms and Conditions (“Terms”) govern your use of our website [www.aussiechillouttubs.com.au] (the “Site”) and your purchase of products from Aussie Chill Out Tubs (“we”, “our”, “us”). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Site.
1. Products and Orders
1.1 Product Descriptions: We strive to provide accurate descriptions and images of our products on the Site. However, we do not warrant that the product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
1.2 Order Acceptance: Your placement of an order constitutes an offer to purchase the products. We may accept or decline your order at our discretion.
1.3 Price and Payment: All prices listed on the Site are in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax), unless otherwise stated. Payment must be made in full at the time of placing an order.
2. Shipping and Delivery
2.1 Shipping: We will ship products to the address you provide during the ordering process. Shipping is free.
2.2 Delivery: While we strive to meet estimated delivery times, we are not responsible for delays caused by events beyond our control, such as weather, customs clearance, or carrier issues.
3. Returns and Refunds
3.1 Returns: Our return policy is outlined in our Refund and Returns Policy. Please refer to that policy for information on how to initiate a return.
3.2 Refunds: Refunds will be issued in accordance with our Refund and Returns Policy upon receipt and inspection of returned products.
4. Warranty
4.1 Coverage: We offer a 1-year warranty on all our products. This warranty covers manufacturing defects and malfunctions under normal use. The warranty does not cover damage caused by misuse, abuse, or unauthorized modifications.
4.2 Claims: To make a warranty claim, please contact us at sales@aussiechillouttubs.com.au. Proof of purchase and details of the issue are required.
5. Intellectual Property
5.1 Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of Aussie Chill Out Tubs or its suppliers and is protected by Australian and international copyright laws.
5.2 Use Restrictions: You may not reproduce, distribute, modify, transmit, or use the content of the Site for any commercial purpose without our prior written consent.
6. Limitation of Liability
6.1 Exclusion: To the fullest extent permitted by law, Aussie Chill Out Tubs excludes all warranties, representations, and conditions relating to the Site and your use of it.
6.2 Liability: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of the Site or purchase of products.
6.3 Health Disclaimer: Use of hot or cold therapy products may pose risks, including but not limited to health issues or even death. By using our products, you acknowledge that you do so at your own risk and agree to consult a doctor prior to use.
7. Governing Law
7.1 Jurisdiction: These Terms are governed by the laws of the state of [Your State], Australia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Your State], Australia.
8. Changes to Terms
8.1 Modification: We reserve the right to modify these Terms at any time. Changes and clarifications will take effect immediately upon their posting on the Site. We encourage you to periodically review this page for updates.
9. Contact Us
9.1 Questions: If you have any questions about these Terms, please contact us at:
Aussie Chill Out Tubs
sales@aussiechillouttubs.com.au
0497 286 077